At 299be, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use the 299be platform, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon where we can avoid it.
Six things you should know about how 299be treats your personal information. Full details are in the policy sections below.
299be only collects personal data that is necessary to operate your account, process payments, verify your identity, and comply with legal obligations. We don't collect data for the sake of it.
Your personal information is never sold to third parties. 299be does not operate a data brokerage. Your data is used to serve you — not to generate revenue from advertisers or data buyers.
All data transmitted between your device and 299be is encrypted using TLS. Sensitive data stored on our servers — including payment information and identity documents — is encrypted at rest using AES-256.
299be only shares your data with trusted service providers who need it to perform specific functions — such as payment processing and identity verification. All third parties are contractually bound to protect your data.
You have the right to access, correct, and in certain circumstances delete the personal data 299be holds about you. Contact our support team at any time to exercise these rights — we'll respond within 30 days.
299be retains your data only for as long as necessary. Account data is kept for the duration of your account plus a legally required retention period. Data that is no longer needed is securely deleted.
299be is an online gaming and entertainment platform operated for players in Bangladesh. When this Privacy Policy refers to "299be", "we", "us", or "our", it means the company operating the 299be platform at 299be.app.
This Privacy Policy applies to all personal data collected through the 299be website, mobile app, and any related services. By registering an account or using the 299be platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.
If you have any questions about who controls your data or how it is used, contact the 299be support team at [email protected] at any time.
299be collects the following categories of personal data from players. We only collect what is genuinely necessary for the purposes described in this policy.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, National ID number, selfie or photo ID | Yes |
| Contact Data | Mobile number, email address | Yes |
| Financial Data | bKash / Nagad / Rocket account number, transaction history, deposit and withdrawal records | Yes |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Yes |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, session duration | Yes |
| Communication Data | Support chat transcripts, emails sent to 299be, feedback submissions | Optional |
| Marketing Preferences | Whether you have opted in or out of promotional communications from 299be | Optional |
Note: 299be does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by responsible gaming obligations (for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion).
299be collects your personal data through the following channels:
299be does not purchase personal data from third-party data brokers or marketing lists. All data we hold about you comes directly from your interactions with the 299be platform or from service providers acting on our behalf.
299be uses your personal data for the following purposes. For each purpose, we have identified the legal basis that justifies the processing:
Marketing opt-out: If you no longer want to receive promotional communications from 299be, you can opt out at any time by updating your preferences in your account settings or by contacting 299be support. Opting out of marketing will not affect your ability to use the platform.
299be does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
All third parties with whom 299be shares personal data are required to maintain appropriate security measures and to use the data only for the specific purpose for which it was shared. 299be does not permit third parties to use your data for their own marketing purposes.
299be uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, and understand how players use the site. Here is a breakdown of the types of cookies 299be uses:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential | Keep you logged in, maintain your session, enable core platform functions | No — required for the platform to work |
| Analytics | Understand how players navigate 299be, identify popular games, measure performance | Yes |
| Preference | Remember your language, display settings, and other personalisation choices | Yes |
| Security | Detect suspicious login attempts, prevent CSRF attacks, protect your account | No — required for account security |
You can manage your cookie preferences through your browser settings. Note that disabling essential or security cookies may prevent you from using certain features of the 299be platform. 299be does not use third-party advertising cookies or tracking pixels for ad targeting purposes.
299be takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While 299be takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 299be account and never share your login credentials with anyone.
Security tip: If you ever suspect that someone has accessed your 299be account without your permission, contact our support team immediately. We can lock your account, investigate the activity, and help you regain secure access.
299be retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with our legal obligations. The following retention periods apply:
When data is no longer required, 299be securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of the applicable retention period, we will delete what we legally can and explain why certain data must be retained for longer.
As a 299be player, you have the following rights over your personal data. To exercise any of these rights, contact 299be support at [email protected]. We will respond within 30 days.
Request a copy of all personal data 299be holds about you. We'll provide it in a clear, readable format.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Ask 299be to restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to 299be processing your data for direct marketing purposes or on the basis of legitimate interest.
The 299be platform is strictly for adults aged 18 and over. 299be does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at 299be or provided personal data to us, please contact our support team immediately at [email protected].
Upon receiving a verified report of underage registration, 299be will immediately close the account, delete all associated personal data, and return any deposited funds to the original payment method where possible. We take underage gambling extremely seriously and have age verification procedures in place to prevent it.
Parents and guardians: If you share a device with a minor, please ensure your 299be account is protected with a strong password and that you log out after each session. Consider using parental control software to restrict access to gambling websites on shared devices.
299be may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date at the top. We recommend checking this page periodically so you are always aware of how 299be handles your personal data. Continued use of the 299be platform after a policy update constitutes your acceptance of the revised policy.
If you disagree with any changes to this Privacy Policy, you may close your account by contacting 299be support. We will process your closure request and handle your remaining data in accordance with the retention periods described in Section 8.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 299be handles your personal data, please get in touch with our support team. We're available 24/7 and happy to help.
For questions about our Terms and Conditions, visit Terms and Conditions. For responsible gaming support, visit our Responsible Gaming page.
Now you know exactly how 299be handles your data. Register free today, deposit via bKash or Nagad, and enjoy Bangladesh's most trusted online gaming platform — with full confidence that your information is safe.
18+ only. Please play responsibly. Responsible Gaming